Welcome to ZenCave Collectibles! Please read the following terms and conditions carefully, as they govern your use of our website, www.zencavecollectibles.co.za, and any purchases made through it. By accessing or using our website, you agree to comply with these terms and conditions.

General Terms:
a. Age Requirement: You must be at least 18 years old or have the consent of a legal guardian to use our website and make purchases.
b. Accuracy of Information: We strive to provide accurate and up-to-date product information, pricing, and availability. However, errors or discrepancies may occur. We reserve the right to correct any errors, modify product details, or cancel orders if necessary.
c. Intellectual Property: All content on our website, including text, images, logos, and trademarks, with the exception of public domain images or images used with our suppliers’ consent, is the property of ZenCave Collectibles and protected by applicable intellectual property laws. You may not use or reproduce our content without our prior written consent.

Product Information:
a. Product Descriptions: We make every effort to accurately describe our products, including their features, specifications, and availability. However, slight variations or discrepancies may occur due to factors beyond our control.
b. Pricing: Product prices are displayed in South African Rand (ZAR) and include applicable taxes unless otherwise stated. We reserve the right to adjust prices without prior notice. Shipping and handling fees may apply and will be clearly communicated during the checkout process.

Orders and Payments
a. Order Placement: By placing an order, you make an offer to purchase the selected products under these terms and conditions. We reserve the right to accept or decline your order at our discretion.
b. Payment: We accept various payment methods as indicated on our website. Payment must be made in full before your order is processed and shipped.

Shipping and Delivery:
a. Shipping Methods: We offer shipping within South Africa using reputable courier services. Shipping fees and delivery times will be specified during the checkout process.
b. Delivery Timeframes: While we strive to deliver your order within the estimated timeframe, delays may occur due to factors beyond our control. We are not liable for any damages or losses resulting from delayed deliveries.

Returns and Refunds:
a. Return Policy: We accept returns for eligible products within a specified period from the date of purchase. Please refer to our separate Returns and Refunds Policy for detailed information on the return process and eligibility criteria.
b. Refund Processing: Once your return is received and inspected, we will process your refund in accordance with our Refunds Policy.

Privacy and Data Collection:
a. Data Collection: We collect and process personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and processing of your personal data as described in the policy.

Limitation of Liability:
a. To the extent permitted by law, ZenCave Collectibles shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or any products purchased through it.

Governing Law:
a. These terms and conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

If you have any questions or concerns regarding these terms and conditions, please contact our customer service team for assistance.

Effective date: 02 June 2023

These terms and conditions are subject to change without prior notice. Please review them regularly for any updates.