At ZenCave Collectibles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.zencavecollectibles.co.za. By accessing or using our website, you consent to the practices described in this policy.

Information we Collect
a. Personal Information: We may collect personal information, such as your name, email address, shipping address, and contact details when you place an order or create an account on our website.
b. Payment Information: We collect payment details, including credit card information, to process your transactions securely. However, we do not store or retain your payment card details.
c. Website Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This data helps us improve our website’s performance and enhance your browsing experience.

Use of Collected Information
a. Order Processing: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
b. Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products, and send promotional offers tailored to your interests.
c. Marketing Communications: We may use your contact information to send you newsletters, updates, and marketing communications about our products and services. You can opt out of receiving these communications at any time.
d. Website Improvement: We analyze website usage data to understand user preferences, optimize our website’s performance, and enhance its features.

Information Sharing
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting marketing campaigns. These providers are bound by confidentiality agreements and are only authorized to use your information for the specific purposes mentioned.
b. Legal Compliance: We may disclose your personal information if required by law, court order, or to protect our rights, property, or safety, or that of others.

Data Security
a. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
b. We use secure socket layer (SSL) encryption technology to protect your sensitive data during transmission.

Cookies and Tracking Technologies
a. We use cookies and similar tracking technologies to enhance your browsing experience, customize content, and analyze website traffic. You can control or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

Third Party Links
a. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy
a. Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child without parental consent, we will promptly delete that information.

Changes to the Privacy Policy
a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us for assistance.

Effective date: 02 June 2023